Web Design & Development
Is Your Website Turning Away Customers While You Sleep?
The real cost of a website that's not working for your business (and why most Aussie business owners don't even know it's happening)
The 'Digital Ghost Town' Frustration
Your website's been up for months, but it feels like it's floating in space. Your competitors show up instantly when locals search, but your business? Nowhere to be found. You're paying monthly hosting fees for what amounts to an expensive business card that nobody's reading.
The Numbers:
- 93% of online experiences begin with a search engine
- 75% of users never scroll past the first page of Google
- The average Aussie business loses $2,400 per month in potential revenue by not appearing in local search results
Hidden Costs:
- Monthly hosting fees: $30-50
- Lost local leads: 15-20 per month
- Average customer value lost: $1,500-3,000 per month
- Annual revenue impact: $18,000-36,000
The 'Mobile Mess' Headache
You finally check your website on your phone and your heart sinks. That beautiful desktop design is now a jumbled mess of overlapping text and broken buttons. Your contact form is impossible to fill out, and customers are bouncing faster than skippy.
The Numbers:
- 76% of Australians primarily browse on their phones
- 88% won’t return to a website after a bad mobile experience
- 57% of users won’t recommend a business with a poor mobile site
Hidden Costs:
- Lost mobile visitors: 60-70% of your traffic
- Abandoned contact forms: 8 out of 10 mobile users
- Estimated monthly revenue loss: $3,000-5,000
The 'Tech Support Trap'
Something's broken on your site, and you need it fixed yesterday. But your web developer is missing in action, your hosting company has you on hold, and you're stuck in an endless loop of support tickets. Every day your website's not working properly is another day of lost business.
The Numbers:
- Average website downtime: 3-5 hours per month
- Response time from overseas support: 12-24 hours
- 88% of online customers won’t return after a bad experience
Hidden Costs:
- Lost business during downtime: $200-500 per hour
- Emergency tech support fees: $150-300 per incident
- Staff time wasted: 5-10 hours per month ($250-500)
- Annual impact of tech issues: $12,000-15,000
But we can help you fix it all.
What a Great Website Can Do For Your Business
Attract More Ideal Customers
Boost Your Sales & Leads
Build a Stronger Brand
Save You Time & Money
Work 24/7 For You
Easy to Keep Up-to-Date
Why Choose Digital Den for Your Web Design?
There are plenty of web designers out there. Here's why we're the right choice for your Aussie small business:
- Local Expertise, National Reach: We understand the Mandurah and Australian market, but we also have the experience and skills to serve clients across the country.
- Small Business Specialists: We specialize in working with small businesses, so we understand your unique needs and challenges.
- Results-Driven Design: We don’t just build pretty websites; we build websites that get results – more leads, more customers, and more growth.
- Transparent & Collaborative: We work closely with you throughout the entire entire design process, keeping you informed and involved every step of the way.
- No Cookie-Cutter Templates: Every website we build is custom-designed to reflect your unique brand and business goals.
- Ongoing Support: We’re here to help even after your website is launched. We offer ongoing support and maintenance to keep your website running smoothly.
- Competitive Pricing: We offer high-quality web design services at competitive prices, providing excellent value for your investment.
Real Results from Aussie Business Owners Just Like You
Excellent Advice
"I was skeptical about digital marketing after being burned before, but Digital Den is different. They actually took the time to understand my business and created a plan that made sense. Within 3 months, my phone started ringing with quality leads."
The Tech Guru
"Finally, someone who could explain everything without the tech jargon! My website is now bringing in regular bookings, and I don't have to worry about any of the technical stuff. My Yoga Studio is full and my online courses are selling really well."
Our Process
We don't just build websites; we create online solutions tailored to your specific business needs. Our process is designed to be collaborative, transparent, and results-driven. Here's how it works, and what you get every step of the way:
Discovery & Planning
We start by getting to know your business – your goals, your target customers, and what makes you unique.
We’ll chat about your needs, have a look at what your competitors are up to, and figure out the best approach for your website.
Design & Mockups
Next, we’ll create a visual design for your website, showing you exactly what it will look like. You’ll get to see mockups of the main pages, and we’ll work together to make sure it matches your brand perfectly.
Development & Build
This is where we bring the design to life, building your website using the latest web tech. We focus on clean code (the stuff under the hood), making sure your site loads quickly, and that it’s responsive – meaning it looks great on phones, tablets, and computers.
Testing & Refinement
Before we launch, we thoroughly test your website on different browsers and devices to make sure everything works flawlessly. We’ll also make any tweaks needed based on your feedback.
Launch & Training
Once you’re 100% happy, we’ll launch your shiny new website! We’ll also show you the ropes on how to update your content (if that’s something you want to do yourself – we use a system that’s easy to manage).
Ongoing Support
We’re here to help even after your website is live. If you have any questions or need a hand with anything, just give us a shout.
Some of our Recent Work
Something interest you? Why not book your FREE discovery session today.
Our Small Business Pricing
Essentials
$995
For businesses that need a professional, high-quality website without the complexity.
Consultation & Discovery
Tailored Design
Up to 5 Pages
Mobile Optimised
SEO Ready
Contact Form & Click to Call
Secure & Reliable Hosting
Basic Support & Updates
Domain & Email Setup*
Pro
$5,000
For businesses ready to stand out, convert more customers, and grow their brand online.
Consultation & Discovery
Custom Design & Branding
Up to 10 Pages
Advanced SEO Setup
SEO Ready
Conversion-Focused Layouts
Blog or News Section
Interactive Features
Google My Business Integration
Lead Capture Forms & CRM Integration
Speed, Security & Performance Optimisation
Premium Support & Training
Elite
$10,000
For businesses that want a high-performance website with all the bells and whistles.
Consultation & Discovery
Fully Custom Website
Unlimited Pages
Advanced SEO & Content Strategy
Custom Web Applications & Intragrations
E-commerce Ready
High-Performance hosting & Security
Priority Ongoing Support & Maintenance
Conversion & Analytics Dashboard
Marketing & Automation Setup
Optional Add-Ons for All Packages
Logo & Branding Design
Additional SEO Services (Ongoing or One-Time Boost)
Ongoing Website Care & Maintenance Plans
Email Marketing & Automation Setup
Paid Advertising Setup (Google Ads, Facebook, etc)
Social Media Integration & Strategy
Areas We Serve
Based in Mandurah, Western Australia, we proudly serve clients both locally and nationwide. We offer our expert web design services to businesses in:
- Mandurah & Peel Region
- Perth
- Bunbury
- Albany
- Gold Coast
- Brisbane
- Adelaide
- Australia Wide
Questions About Web Design? We've Got Answers
How much does a website cost?
The cost of a website varies depending on its size, complexity, and features. We offer custom quotes based on your specific needs. We focus on providing excellent value and a strong return on investment for all our clients. Contact us for a free consultation and we’ll be happy to discuss your project and provide a detailed quote.
How long does it take to build a website?
The timeline for building a website depends on the scope of the project. A simple website might take 4-6 weeks, while a more complex e-commerce site could take 8-12 weeks or longer. We’ll provide a clear timeline estimate during the initial consultation, and we’ll keep you updated throughout the process.
What is responsive design, and why is it important?
Responsive design means that your website will automatically adjust to look great and function perfectly on any device – phones, tablets, and desktop computers. This is essential in today’s mobile-first world. Over half of all web traffic comes from mobile devices, so a responsive website is crucial for reaching your target audience.
Do I need to provide the content for my website?
We can work with you in a few different ways. You can provide your own written content (text, images), or we can create content for you as part of our web design package. We offer professional copywriting and content creation services to ensure your website has engaging and effective content. We can also help source high-quality, royalty-free images.
Can I update my website myself after it's launched?
Yes! We build most of our websites using a user-friendly Content Management System (CMS) like WordPress. This allows you to easily make changes to your website’s text, images, and other content without needing any coding knowledge. We provide training to show you how to use the CMS.
What kind of support do you offer after my website is live?
We offer ongoing support and maintenance to keep your website running smoothly. We’re here to answer your questions, help with any technical issues, and make updates as needed. We have different support options available, so we can find one to fit your needs.
What is SEO, and do I need it?
SEO stands for Search Engine Optimization. It’s the process of improving your website’s ranking in search engine results (like Google). While we build all our websites with SEO best practices in mind, a dedicated SEO strategy can significantly boost your online visibility. We offer separate SEO services if you’re looking for a more comprehensive approach.
What Website Software do you use?
The majority of our website builds are built using wordpress and either bricks builder or elementor. Depending on your requirements. We also work with Shopify, Squarespace and Wix if you’d prefer. Why not book a FREE discovery call so we can run through your requirements?
Our "Love Your Website" Guarantee
Unlimited Design Revisions
We'll work closely with you during the design phase, providing mockups and revisions until you're 100% happy with the look and feel of your website. We don't stop designing until you love it!
3 Months of Free Support
After your website launches, you'll receive 3 months of free technical support. We're here to answer your questions, help with any issues, and ensure your website is running smoothly.
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