Skip to content
0432 792 056Ask for a free call

Website management and repairs for Mandurah businesses

If your website is broken, out of date, or the person who built it has stopped answering, I can step in. I'm in Falcon and I look after existing business websites: content updates, broken forms, plugin trouble, tracking, and the small jobs that have been waiting for months. You get told plainly what is wrong and what it will take to fix, before anything is touched.

Ask for a free call0432 792 056
Hands on a laptop keyboard while a business website is being edited

What website support covers

This is help for business websites that already exist. Some jobs take ten minutes. Some need a proper look first. Either way you know which before you pay for anything.

  • Repairs and troubleshooting

    Broken forms, pages that look wrong on a phone, plugin conflicts, error messages and the settings nobody in the office understands.

  • Content and page updates

    New services, changed prices on your own pages, staff, photos, opening hours, banners and blog posts. The changes that stop your site matching your business.

  • Most platforms, not just one

    WordPress (including Elementor and Bricks Builder), Squarespace, Shopify, Webflow and Wix. If the site already exists, I can usually work out what is going on.

  • Getting your access back

    Lost logins, a domain or hosting account in someone else’s name, a developer who has gone quiet. Sorting out who controls what is often the first job.

  • Tracking and form checks

    Whether your forms actually reach you and whether calls and enquiries are being measured, checked before you make decisions from bad data.

  • A straight answer on fix or rebuild

    Whether the site is worth maintaining, needs a staged clean-up, or is costing more to work around than it would to replace.

An example: what a first job could look like

This is an illustration of how I would approach it, not a client result.

Say a Mandurah café has a WordPress site built a few years ago. The menu page is out of date, the booking form stopped sending emails at some point, and the developer no longer replies. Nobody has the admin login.

The first step would be getting access back, either through the hosting account or the domain, and confirming the business owns both. Then the form would be fixed and tested, because missed bookings cost money every day it stays broken. The menu could be updated the same week. After that, I would say honestly whether the rest of the site is worth keeping or whether a rebuild should be on the list for later.

How it works

  1. Show me the site and the problem

    Send the address and what needs changing or fixing. If you are not sure what is wrong, send it anyway and tell me what is not happening.

  2. I look at the setup before quoting

    The platform, how it was built, what access is needed, and whether this is a quick fix or part of something bigger.

  3. Fix it, or stage it

    Small jobs get done directly. Bigger problems are staged so the most useful fix happens first and nobody is talked into a rebuild too early.

How the work is quoted

Every job is quoted after I have seen the site, not before. Once it is fixed and current, many businesses keep me on to look after it, but that is your call, not a condition of the first job.

  • Quoted after I have looked at the setup
  • Small jobs handled directly
  • Bigger problems staged, most useful fix first
  • Ongoing support only if you want it
  • Plain-English updates on what changed
  • You deal with me, not a help desk

Who it suits

Most of the Mandurah businesses who get in touch fall into one of the first two.

  • Whoever built it has gone quiet

    You have a website, no logins or no reply to your emails, and a small change that has waited three months. That is usually a fast problem to solve.

  • Nobody wants to touch it

    The site works, technically. Editing it is just somebody’s worst afternoon, so nothing gets updated and the website slowly stops matching the business.

  • Not the right fit: computers and networks

    This is website work only. I no longer take on computer, printer or network support, so if that is the problem you will be better served elsewhere.

Website support questions from Mandurah businesses

Can you fix a website someone else built?
Usually, yes. Most of what I fix was built by someone else. I need to see the platform, the access and how it was put together first. If it can be worked on safely, I will. If it is going to be painful or expensive to touch, I will say so before you spend anything.
Which platforms do you work on?
WordPress, Elementor, Bricks Builder, Squarespace, Shopify, Webflow and Wix cover most of what I am asked to look at. If yours is something else, send it over. The platform matters less than whether I can get proper access.
Is website management a monthly thing?
It can be, but it does not have to start that way. Most people come to me with one problem. Once that is fixed and the site is current, some keep me on for updates, SEO and small changes as the business moves. Others just call when something comes up. I have written more on what regular maintenance involves.
Will you try to sell me a new website?
No. Fixing what you have is often the right first step. A rebuild only makes sense when the current site blocks progress or costs more to keep patching than to replace, and if that is the case I will explain why. If it is, my web design Mandurah page covers that side.
Can you help with my computer or network?
No. This is website work only: the site, its pages, forms, tracking and the domain and hosting behind it. For computer, printer or network problems, a local IT business will serve you better.

Website support in Mandurah.

Want website support that actually works in Mandurah?

Tell me what you need and I'll tell you what I'd do about it. Free, no obligation, and you'll be talking to the person who does the work.

Lee StokaDigital Den, Mandurah WA
Ask for a free call0432 792 056